Customers

Water Carriers

TasWater does not directly operate any water cartage services; however there are a number of water carriers operating across the state who deliver water supplies to properties.  Water carters are required to be licensed and registered through the local council in the areas they operate.  Contact details for most carriers can be found under Water Carters in the Yellow Pages.

Water carriers are reminded that there are specific requirements and conditions for accessing water from TasWater's reticulation system.  In particular, water carriers are reminded that it is illegal to access TasWater's network through hydrant points or fire services for water other than for firefighting purposes.

For a full list of fees and charges, please click here.

Northern Region

Within the Launceston area, an automated system is provided for water carriers, where a prepaid TasWater card is used to operate and access the water filling point at five locations.  The smart card allows you to access water up to the volume loaded on the card.  Once the limit has been used, you will need to recharge the card with additional volume.

The application for a Smart Card at Launceston water filling points can be found here.

To claim for a refund for your Smart Card:
Claim for Smart Card Surplus Refund

Town

Street/Location

Current method

Condition/comments

Invermay

110 Gleadow Street

TasWater card

Not Available

Newstead

Opposite 5 Hoblers Bridge Road

TasWater card

Not Available

Prospect

Opposite 61 Oakden Road

TasWater card

Not Available

Rocherlea

4 Australis Drive

TasWater card

TasWater Cards/Credit are obtained from TasWater

Youngtown

4 Techno Park Drive

TasWater card

Not Available


Launceston filling station information sheet

TasWater cards are available from TasWater's Launceston office. For more information, contact TasWater on 13 6992 or email enquiries@taswater.com.au.

Launceston office

36-42 Charles Street
8.30am - 5pm, Monday to Friday.

Most northern urban filling points operate on an honesty system where access is gained through a key and usage is measured via a log book where a copy of each pick up is placed in a deposit box at the site. TasWater will be transitioning these filling points so that water can be accessed by an electronic key.

Town

Street/Location

Type of connection

Current method

Condition/comments

Beaconsfield
           

Cemetery Rd
(Off west Tamar Hwy)

25mm Male Camlock 
80mm Male Camlock

Electronic key

Electronic key system
(keys available from TasWater)
                       

Campbell Town

Bedford Street
(Next to Water Treatment Plant)

50mm Male Camlock

Electronic key

Electronic key system
(keys available from TasWater)

Deloraine

58 East Goderich Street

50mm Male Camlock

Electronic key

Electronic key system
(keys available from TasWater)

Evandale

Opposite 8 Barclay Street

25mm Male Camlock 
80mm Male Camlock

Electronic key

Electronic key system
(keys available from TasWater)

Exeter
           

Council Works Depot, Biloo Street

50mm Male Camlock

Electronic key

Electronic key system
(keys available from TasWater)
           

George Town

Franklyn Street
(near Council Depot)

25mm Male Camlock 
80mm Male Camlock

Electronic key

Electronic key system
(keys available from TasWater)

Hadspen

Entally Road

Overhead Fill
50mm Male Camlock

Electronic key

Electronic key system
(keys available from TasWater)

Longford

Council Works Depot, 13 Goderich Street

65mm Hydrant Conn

Log book

Registered users only (Water Carters)
to be transitioned to electronic key system – still under old system

Scottsdale

Railway Reserve, Ellenor Street

80mm Male Camlock

Electronic key

Electronic key system
(keys available from TasWater)

St Helens

Crn Rex Court & Warrens Way

25mm Male Camlock 
80mm Male Camlock

Electronic key

Electronic key system
(keys available from TasWater)

Westbury

Waterloo Street
(Off William Street)

50mm Male Camlock

Electronic key

Electronic key system
(keys available from TasWater)

Electronic keys are available from Taswater offices. For more information, contact TasWater on 13 6992 or email enquiries@taswater.com.au.

Devonport office
18 Steele Street
8.30am - 5pm, Monday to Friday.

Hobart office 
169 Main Road Moonah
8.30am - 5pm, Monday to Friday.

Launceston office
36-42 Charles Street
8.30am - 5pm, Monday to Friday.



North Western Region

In the north west, TasWater is constructing water filling stations that can be accessed by an electronic key.

Town

Street/Location

Type of connection

Current method

 Condition/comments

Burnie

Three Mile Line
(Council Depot)

25mm Male Camlock
80mm Male Camlock

Electronic-Key

Electronic key system
(keys available from TasWater)

Devonport

Lawrence Drive
(off Road to cemetery)

25mm Male Camlock
80mm Male Camlock 

Electronic-Key

Electronic key system
(keys available from TasWater)

Latrobe

Speedway Drive

25mm Male Camlock
80mm Male Camlock 

Electronic-Key

Electronic key system
(keys available from TasWater)

Port Sorell

 Burgess Drive, Shearwater

25mm Male Camlock
80mm Male Camlock

Electronic-Key

Electronic key system
(keys available from TasWater)

Smithton

Rupert Lane

25mm Male Camlock
80mm Male Camlock 

Electronic-Key

Electronic key system
(keys available from TasWater)

Sheffield

Henry Street
(Opposite 18)

Overhead Filling
80mm Male Camlock

Electronic-Key

Electronic key system
(keys available from TasWater)

Ulverstone

39 Fieldings Way

25mm Male Camlock
80mm Male Camlock

Electronic-Key

Electronic key system
(keys available from TasWater)

Wynyard

Goldie Street
(Council Depot)

25mm Male Camlock
80mm Male Camlock

Electronic-Key

Electronic key system
(Keys available from TasWater)

Electronic keys are available from TasWater offices. For more information, contact TasWater on 13 6992 or email enquiries@taswater.com.au.

Devonport
18 Steele Street
8.30am - 5pm, Monday to Friday.

Hobart
169 Main Road Moonah
8.30am - 5pm, Monday to Friday.

Launceston
36-42 Charles Street
8.30am - 5pm, Monday to Friday.

Southern Region

In the south of the state, TasWater provides water to commercial water carriers and other customers from filling points.  Water carriers also supply to domestic residences.

Some water filling points are accessible by an electronic key available from TasWater, while others are for registered users only.

Town

Street/Location

Type of connection

Current method

 Conditions/comments

Bagdad Fuel Stop

Bagdad Fuel Stop - Midland Hwy

25mm Male Camlock 
50mm Male Camlock
80mm Male Camlock

Electronic key

Electronic key system
(keys available from TasWater)

Bicheno

Fire Station – Morrison Street

 

Registered Water Carters

Registered Users Only (Water Carters)

Cambridge

Maxwells Rd
(Next to Tas Fire Services)

Overhead Fill
25mm Male Camlock
50mm Male Camlock

Electronic key

Electronic key system
(keys available from TasWater)

Campania

Flour Mill Park, 43 Reeve Street

 

Via Southern Midlands Council  

Available at Flour Mill Park, 43 Reeve Street 

Coles Bay

Fire Station – Cosgrove Street

 

Registered Water Carters

Registered users only (Water Carters)

Electrona

Channel Highway
(Btw Marina and Graham)

65mm Hydrant connection

Electronic key

Registered users only (Water Carters)
(keys available from TasWater) 

Kempton

4 Old Hunting Ground

50mm Male Camlock

Via Southern Midlands Council  

Available at the Southern Midlands Council, Kempton

Kingston

Spring Farm Road
(Council Depot)

50mm Overhead Fill

Electronic key

Electronic key system

(keys available from TasWater)

3 x 65mm Hydrant connection

Electronic key

Registered users only (Water Carters)

Lauderdale

 

South Arm Highway
(Old Tip Site Entrance)

Overhead Fill
25mm Male Camlock
50mm Male Camlock

Electronic key

Electronic key system
(keys available from TasWater)

            

New Norfolk

Cnr Glebe & Humphrey Roads

50mm Overhead Fill
65mm Hydrant connection

Electronic key

Electronic key system
(keys available from TasWater and from New Norfolk Guardian Pharmacy)

Oatlands

33 Glenelg Street
(Next to Reservoir)

50mm Hose/Male Camlock

Electronic key

Electronic key system
(keys available from TasWater and from BP Oatlands)

Orford

Walpole Street

 

Registered Water Carters

Registered users only (Water Carters)

Richmond

Cnr Victoria & Gunning Streets

Overhead Fill 
25mm Male Camlock 
50mm Male Camlock 

Electronic key

Electronic key system
(keys available from TasWater)

Risdon Vale

Sugarloaf Road
(Next to Fire Station)

Overhead Fill 
25mm Male Camlock 
50mm Male Camlock 

Electronic key 

Electronic key system
(keys available from TasWater)

Sorell

Sharkpoint Road
(Opposite 63)

Overhead Fill

Electronic key

Electronic key system
(keys available from TasWater and Chemmart Sorell) 

5 x 65mm Hydrant connection

Electronic key

Registered users only (Water Carters)


Electronic keys are available from TasWater Offices. For more information, contact TasWater on 13 6992 or email enquiries@taswater.com.au.

Devonport
18 Steele Street
8.30am - 5pm, Monday to Friday.

Hobart
169 Main Road Moonah
8.30am - 5pm, Monday to Friday.

Launceston
36-42 Charles Street
8.30am - 5pm, Monday to Friday.