Your Account

Your Account

Concessions and Rebates
Find details of the various concessions recognised by TasWater and the rebates we offer.
Enquiries
Do you have a question? Do you want to provide feedback? Use our online form found here or feel free to email or call us.
Other Fees and Charges
Details of charges for TasWater fire service, motor home dump points, STED systems, limited service fees and an explaination of Equvalent Tenements.
Outstanding Debts
Find details of the credit cycle process implemented by TasWater and our debt recovery procedures.
Pay Your Account
Find a summary of the various payment options including information regarding our Financial Hardship Policy.
Tenant Billing Arrangements
Describes the relationship between property owners and tenants of residential and commercial properties from a billing perspective.
Understanding my bill
Learn about the details on your account statement including when it's issued.
Update Your Details
If you change your address or contact details, please let us know.
Water and Sewerage Charges
Find the water and sewerage charges for full service customers here.