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13 6992 – Available 24 hours a day, 7 days a week.

Use the form below to submit an enquiry, compliment, complaint or feedback about TasWater's services.
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We are committed to providing our customers with high quality products and services to meet their needs. We welcome all comments and feedback that may assist us to provide our customers with the highest quality water and sewerage products. Please note that our contact details have changed but not our commitment to service.

For information about.....

Water account enquiries, including information about payment options, concessions and difficulties paying

Click here

Building applications, if a Certificate for Certifiable Work is needed

Fill out the form above. For more information click here

Plumbing applications, if a Certificate of Certifiable Work is needed

Fill out the form above. For more information click here

Discoloured water

Call us 13 6992

Problems with water meters or stop taps

Call us 13 6992

Problems with the water corporation’s water or sewerage mains (pipes)

Call us 13 6992

After hours emergencies

Call us 13 6992


Relevant council. Tasmanian Council details can be found here.

Toilet blockages

A plumber

* If you are calling from outside Australia, please call +61 3 6495 3000 (Monday to Friday, business hours only. For after business hours and weekends, please call 13 6992).

Postal Address

GPO Box 1393 Hobart Tas 7001

Opening hours


18 Steele Street
8.30am - 5pm, Monday - Friday


169 Main Road, Moonah
8.30am - 5pm, Monday - Friday


36-42 Charles Street
8.30am - 5pm, Monday - Friday

To report emergencies and faults we are available 24 hours a day, 7 days a week