Public Health Alerts - Do Not Consume

Public Health Alerts - Do Not Consume

There are currently no public health/do not consume alerts

*In limited cases, TasWater customers outside of our serviced land area may be connected to a water supply pipeline before the water receives adequate treatment. An example is a connection to the untreated supply pipeline between a river or dam intake point and the water treatment plant. These are legacy arrangements that were put in place prior to the formation of TasWater, and customers in these situations have been placed on a Limited Service/Quality Contract. This means that there are some restrictions on the safe use of the water supplied to your property. 
In these circumstances, water to the home will either require boiling before it can be consumed, or in some cases is not suitable for consumption. TasWater notify these customers, in writing, of the water quality restrictions on their properties on a quarterly basis. If you are unsure if a property that you own or rent is affected, please contact TasWater on 136 992 to verify the quality of water you receive.



Although the town of Gormanston has recently been removed from the serviced land layer, residents are still receiving a water supply managed and controlled by TasWater. Until suitable installations associated with the service replacement have been completed, it is important that the residents of Gormanston continue to NOT consume the water.

Advice to customers

  • do not drink your tap water or use it for cooking
  • boiling the water does NOT make it safe to drink
  • the water is safe for showering, washing clothes, toilets and gardening
  • for information about the health implications associated with drinking water that has been contaminated please call the DHHS Public Health Hotline on 1800 671 738.

TasWater will keep customers fully informed through community meetings or direct mail of:

  • investigations confirming the source of contamination
  • steps taken to provide safe drinking water or an alternative supply
  • longer term infrastructure upgrade options to secure a safe water supply

Please call us at any time on 13 6992 should you have questions or concerns about your drinking water.