Customers

Serviced Land

Serviced Land is the land which TasWater will permit a standard connection to its water and sewerage infrastructure. The identification of Serviced Land is important as it determines TasWater’s obligation to connect and supply customers. Serviced Land also underpins policies and arrangements with respect to service extension and expansion, service charges, service introduction, service replacement and developer charges.

The Economic Regulator requires TasWater to publish separate descriptions of Serviced Land for water services and sewerage services and ensure the description is updated and published on a regular and ongoing basis.

TasWater adopted a desktop based approach to the identification of its Serviced Land area, guided by a state-wide set of business rules that address issues such as minimum flow, static pressure and proximity to infrastructure mains.

TasWater has identified Serviced Land based on individual land titles. Each title has been assessed for a single tenement connection. In the event that multiple tenements are required, additional assessments will need to be undertaken.

Serviced Land assessments are performed on each property with a valid title reference as per data supplied by The LIST. Any errors or omissions in this data are beyond TasWater’s control.

For more information on PSP3 click here.

Serviced Land Maps

The links below will display the Serviced Land maps for water and sewerage services respectively in LISTmap, which is an online map viewer managed by the Department of Primary Industries, Parks, Water and Environment.

Water

Click here for the Serviced Land Map for Water

Areas coloured blue on the map denote titles that are classified as Full Service in Serviced Land, i.e. the titles meet the following criteria:

  1. Can be supplied with treated water; and

  2. Are within 30 metres of our water reticulation main; and

  3. Can receive the minimum flow and pressure at the connection point (refer to the TasWater Supplement to WSAA Water Supply Code of Australia for more details); and

  4. Connection to our reticulation main would not cross land owned by a third party

  5. The physical characteristics or location of the land title are not such as to require the application of unusual or unusually costly infrastructure, design, or installation techniques in order for the connection to be made

Uncoloured areas, i.e. areas where the base map can be clearly seen, denotes titles that do not meet the definition of Serviced Land

Sewerage

Click here for the Serviced Land Map for Sewerage

Areas coloured pink on the sewerage map denote titles that are classified as Full Service in Serviced Land, i.e. the titles meet the following criteria:

  1. Are within 30 meters of our sewer reticulation main; and

  2. Connection to our reticulation main would not cross land owned by a third party;

  3. The physical characteristics or location of the land title are not such as to require the application of unusual or unusually costly infrastructure, design, or installation techniques in order for the connection to be made ; and

  4. Are not otherwise considered unserviced land in accordance with section 3.4 of the Water and Sewerage Network and Charges Policies document.

Uncoloured areas, i.e. areas where the base map can be clearly seen, denotes titles that do not meet the definition of Serviced Land

Basic User Guide

The LISTmap has a number of tools to navigate around the map to enable you to find what you are looking for.  For detailed instructions click here.

Any feedback on omissions or errors would be appreciated. Please send feedback to enquiries@taswater.com.au

Disclaimer: The Serviced Land Area is subject to the asset data and knowledge available to TasWater at the time of publication. While all reasonable care has been taken to ensure the accuracy of the information portrayed in the Serviced Land Area maps, its purpose is to provide a general indication of the location of TasWater serviced land. The information provided may contain errors or omissions and the accuracy may not suit all users. TasWater provides no warranties or guarantees as to the suitability of the maps for any particular purpose.