Service locations
TasWater has made a change to the procedure for service locations. This change came into effect 1 July 2018, and was done for the following reasons:
- Allows TasWater to focus on our core service: providing our customers with safe drinking water and responsibly managing their sewage
- Provide more value for our customers, as a certified service locator can locate assets from several infrastructure owners at the same time (eg, water, sewerage, electricity, telecommunications)
- There are other mechanisms available for our customers to access information about our assets.
We encourage our customers to utilise the free Dial Before You Dig service (visit www.1100.com.au or call 1100 during business hours). This will provide you with general information regarding the location of our assets, and other authorities' assets as well.
(Please click here for more details about Dial Before You Dig.)
If you want extra support such as the physical location and marking of the assets, please contact one of the following service locator providers:
Please note that TasWater will continue to help our customers locate your residential water stop taps free of charge. Sewer drainage plans, which show Inspection Opening (IO) locations for existing buildings are available from your local council.
For further information regarding this change, please contact us on 13 6992.