Your Account

Application for Concession Form

1. Account no.
2. Property Details
*An approved concession will only apply to the applicant’s principal place of residence.
3. Customer Details
4. Card Details
If you hold a DHS Health Care Card please supply the expiry date.
Without this date a DHS Health Care Card Concession cannot be applied.

5. Authorisation

Concession Application Declaration

I authorise:
TasWater to use Centrelink Confirmation eServices to perform a Centrelink/DVA enquiry of my Centrelink or Department of Veterans’ Affairs Customer details and concession card status in order to enable TasWater to determine if I qualify for a concession, rebate or service.
The Australian Government Department of Human Services (the department) to provide the results of that enquiry to TasWater.

I understand that:
The department will use information I have provided to TasWater to confirm my eligibility for a concession and will disclose to TasWater personal information including my name, address, payment and concession card type and status.
This consent, once signed, remains valid while I am a customer of TasWater unless I withdraw it by contacting TasWater or the department.
I can obtain proof of my circumstances/details from the department and provide it to TasWater so that my eligibility for a concession can be determined.
If I withdraw my consent or do not alternatively provide proof of my circumstances/details, I may not be eligible for the concession provided by TasWater.



Privacy statement

TasWater is bound by the Tasmanian Personal Information Protection Act 2004 and the Commonwealth Privacy Act 1988. 
We may collect personal information from you in order to enable us to provide water, sewerage and ancillary services to you. If we don’t collect that information we may not be able to provide a service to you, or process any application or complaint you make to us. 
We will only use your personal information in connection with our dealings with you - for example in relation to account billing and concessions, development applications and complaints. 
We will not use your personal information except for the purpose for which it was collected, nor will we disclose it to any other person except as permitted or required by law. This may include disclosure to contractors and agents we engage to perform or assist in a relevant function or activity, or, where necessary, to other public sector bodies for the efficient storage and use of the information. 
At all times your personal information will be managed in accordance with the Personal Information Protection Act and the Privacy Act. To understand more about our obligations, and your rights, including your right to request access to personal information we hold about you, please see the information on our website at www.taswater.com.au/About-Us/Governance-and-Policies, email our Privacy Officer at enquiries@taswater.com.au. or request in writing to the Privacy Officer, Taswater, GPO Box 1393, HOBART TAS 7001.

Mandatory field(s) marked with *