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Customer Information Centres

 Location Address
Opening Hours
 Devonport 18 Steele Street, Devonport 7310  9am - 4:30pm Monday to Friday
 Launceston 36 - 42 Charles Street Launceston 7250  9am - 4:30pm Monday to Friday
 Moonah 169 Main Road Moonah 7009  9am - 4:30pm Monday to Friday

*NOTE: We can only assist with credit card payments and establishing payment arrangements.


Due to system upgrades webchat will be temporarily unavailable, we apologise for any inconvenience.
Please contact us via 13 6992 or [email protected] for any enquiries.


Contact us via email using the form below or emailing us directly at [email protected]


If you need to contact us via post, please address your mail to GPO Box 1393, Hobart TAS 7001.


We're available 24 hours a day, seven days a week. Please call us on 13 6992.

If you are overseas, please call us on +613 6495 3000.

Language assistance

Please call 13 1450 for translation and interpretation services.

Submit a form

There are many forms on our website available for you to submit directly to our customer services team.

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Use the form below to submit an enquiry, compliment, complaint or feedback about TasWater's services.

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