Switch to eBilling

No. All notices must be sent to one email address per account.

Multiple email address subscription is supported via Payreq using the Multiple Accounts option above, or clicking the button below to get started creating an account. You will need your BPAY reference number handy before you start.

Create Payreq account

Yes. If you can subscribe as soon as the change in ownership has been processed following settlement. Subscribing early allows you to receive your first eBilling by email.

Yes. This feature if available if you sign up for our Payreq eBilling service. Payreq is a third party platform that allows you to receive your bills via email and BPAY view at the same time.  You also have the option of receiving your bills via your account software if you are running a business.

If you are signed up for eBilling, and it is not through Payreq, you will need to cancel your current eBilling subscription first and then sign up to Payreq.  You can contact us online, via webchat or by calling 13 6992 to cancel this so you can get started with Payreq.

When you are ready, you can sign up to Payreq below. You will need to have your BPAY reference handy before you start.  If you have multiple account, you will only need one Payreq login, but you will need the BPAY reference for each account.

Create Payreq account

Of course! Please contact one of our customer service team members to update this for you. Contact Us Page

Yes. Please contact one of our customer service team members who will assist in confirming your mailing address and ending your eBilling subscription.

We understand that a change in circumstance can make it difficult to pay your bills. But not to worry because this is where our Customer Support Program can help. We have a dedicated team who can work with you to create a customised solution that meets your individual needs, no matter if that’s help in the short- or long-term.

If you’re looking for support, contact us here.