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Pay my account

Your account number is located on the front of your bill.

Billpay Code
Your 9 digit account number is located on the front of your bill

 

Need a refund?

If you require a refund from your TasWater account or to request a transfer between TasWater accounts click here

Switch to TasWater digital notices.

You can now choose to receive your TasWater bills and notices via email.

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Financial hardship policy

TasWater recognises that customers may experience times of financial hardship due to changes in circumstances beyond their control. We have a Financial Hardship Policy that affirms our commitment to helping customers who have the intent, but not the capacity, to make payments.

Contact Us

Other ways you can pay

We offer various methods of paying your account both online and offline. Please find our options below.

Direct debit

Pay your bill with automatic debits from your nominated bank account. You can choose to pay:

  • In full on the due date, or
  • In fixed weekly, fortnightly or monthly instalments

Direct debit form

BPAY

Prefer to manage all of your statements in your internet banking? BPAY View is your answer - a simple solution to manage your account and budget together. Click here to find out more.

  • BPAY biller code:
    See the back of your bill
  • BPAY reference number:
    See the back of your bill

Phone or in person

Phone:

1300 729 859

In Person:

At any Service Tasmania shop. For opening hours and locations call 1300 135 513

Cheque

Staple your cheque to the payment slip on the bottom of your statement and send to TasWater. Cheques are made payable to TasWater.

AusPost

Pay with cash, EFTPOS, credit card or cheque at Australia Post.

Office Locator

Centrelink centrepay

Centrepay is a free direct bill-paying service offered to customers receiving payments from Centrelink. Through Centrepay you can choose to pay bills by having a regular amount deducted from you Centrelink payment.

Office Locations

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