Direct Debit or BPay

Direct debit
Pay your bill with automatic debits from your nominated bank account.  You can choose to pay:
  • In full on the due date, or
  • In fixed weekly, fortnightly or monthly instalments

Things you need to know:

  • You will still continue to receive your quarterly statement from us
  • You can set up a direct debit from your cheque, savings or credit card account
  • As a customer, it is your responsibility to ensure that there are sufficient funds available in your nominated account at the time funds are drawn
  • Under the Customer Service Code, TasWater has the right to refuse further payment arrangements after three (3) consecutive broken payment arrangements
  • To cancel or make any changes to a direct debit arrangement please contact us on 13 6992.

To organise a direct debit arrangement, please download and complete the form below or call us on 13 6992

Direct Debit Form (general)

Direct Debit Form (Commercial)

Mailing address:
G.P.O Box 1393 Hobart TAS 7001



Contact your financial institution to make a payment from your nominated account.
Prefer to manage all of your statements in your internet banking? BPAY View is your answer - a simple solution to manage your account and budget together. Click here to find out more.

BPAY biller code: See the back of your bill 
BPAY Reference Number:  See the back of your bill

Customers are reminded to check the BPAY reference number on their bill as it may have changed.
If you have already paid, please be assured the payment will still be accepted and we encourage you to check and update the BPAY reference number when you pay your next bill.
If you have any questions about this change, please contact our customer service team via phone on 13 6992 or by e-mail at 


direct debit