News

New Town - 23 March 2020

Date and timeframe of outage

23 March 2020 - 10am - 1pm

Area affected

Douglas Street, New Town 

Number of properties affected

59

Cause of the outage

Exchange service

Information for customers

Customers are advised to store sufficient quantities of water for personal use during this period. Once water is restored, you may notice your water is temporarily cloudy or dirty in appearance from air and/or sediments being flushed out. If this happens, please run an outside tap closest to your water meter for about 10 minutes until the water runs clear. If you experience ongoing water quality issues after that, please contact us on 13 6992.

If you would like to be notified via SMS of Planned TasWater Service Interruptions, please contact 13 6992 to update your contact details.

If you have any special requirements please contact us.

We thank you for your patience during this outage.

 

All information regarding this outage is recorded in our asset information system, which forms a key input into our decision making tools. This will allow us to determine a structured program of maintenance, renewal or upgrade works, with the aim of reducing the likelihood of this outage happening again across all of our networks.