For all trade waste enquiries please call the Trade Waste Hotline on (03) 6422 5444 or email email@example.com
Commercial trade waste customers are businesses that discharge low to medium risk trade waste to sewer. For detailed categorisation please see our Customer Category Guidelines (PDF 220.4KB).
Category 1 Trade Waste Customer means a customer discharging low volume and low impact Trade Waste which is minimal risk to the Sewerage Infrastructure and can be managed through cleaner production methods.
Category 2 Trade Waste Customer means a customer discharging low to medium volume and low impact Trade Waste which requires physical pre-treatment at the source to make it acceptable for discharge to the Sewerage Infrastructure, and includes those customers in subcategories 2A, 2B and 2C as set out in the Price and Services Plan.
What does my business need to do?
Prior to commencing their business activity, trade waste customers must obtain a Trade Waste Consent to legally discharge into TasWater’s sewerage network. This is
written approval from TasWater that sets the conditions and requirements under which a customer can discharge trade waste in to our network. The conditional acceptance of trade waste ensures we can safely collect, transport and treat the trade waste. If you believe your business is generating trade waste, please follow the steps below to apply for a Trade Waste Consent:
| Trade waste application fee FY21-22
Will TasWater accept my trade waste?
Subject to an application and inspection, TasWater will accept the discharge of liquid trade waste in to our sewerage network, if:
- Our infrastructure has capacity to collect, transport and treat your waste
- The trade waste does not prevent the recycling of our sewage treatment by-products
- You have explored and applied all practicable trade waste minimisation, recycling and reuse options.
Is there any financial assistance available?
TasWater offers a Commercial Customer Repayment Program for eligible trade waste customers. Click here to learn more
What happens if I’m unable to install/upgrade a pre-treatment system as required by TasWater?
TasWater provides all our trade waste customers with an agreed timeframe to install or upgrade a pre-treatment system. During this period we can work closely with you to ensure you have all the information necessary to either install or upgrade your pre-treatment system. However, in the event a customer is unable to install or upgrade a pre-treatment system within the agreed timeframe, TasWater may charge the customer an additional fee. Please contact the trade waste team should you have any questions.