TasWater must be informed when a property is sold, so the vendor and purchaser receive the correct charges.
TasWater will update ownership records within 10 business days of receipt date of the notification of sale. Notification of sale will only be accepted from the vendor’s representative (solicitor or conveyancer) confirming settlement has occurred. Transfer information can be submitted using the form below.
If notification is not provided by the vendor’s representative, we will update ownership records after the title has changed with the Land Titles Office using information provided by the Office of the Valuer General.
A final meter read is required to finalise accounts. To limit costs to our customers, TasWater's preferred option is to use an estimated read.
However, there may be circumstances where an actual meter read is necessary. In these cases, a Special Read Fee will be charged to the vendor’s account.
Once change of ownership is complete, the vendor will receive a final statement for their portion of service or fixed charges and water usage up to the settlement date.
The purchaser will receive a new statement for their portion of charges from the settlement date and will also incur an Account Establishment Fee.
There is no requirement or obligation for property owners and managers, lawyers and/or conveyancers to apportion water and sewerage statements at the time of sale.
If the purchaser holds an eligible concession card they may be entitled to a discount on their fixed charges. Water usage charges are not subject to a concession. View the current concession rates and apply for concession here.
To appoint an Authorised Representative please click here (PDF 105.3KB).
For Property Management Authority please click here (PDF 190.9KB).