We're here to help

TasWater has developed a range of packages to support our customers through the challenges of the Coronavirus (COVID-19) pandemic.

These measures are only possible with the full support of our owner councils and the commitment from the State Government to support TasWater as we deliver critical water and sewerage services to our customers.

We’re helping our customers by:
Expanding our Customer Support Program 
Giving eligible small businesses a 100 per cent rebate on bills issued between 1 April and 30 June 2020
Freezing our prices for 12 months from 1 July 2020 for residential and business customers
Giving eligible businesses extra time to pay.




For more information:

- Fact sheet - financial assistance during COVID-19

- FAQs - financial assistance during COVID-19

- TasWater's hardship policy

- TasWater's Customer Support Program 

- Contact TasWater