Planned Network Cleaning and Maintenance

Water flushing

Oatlands, Westbury and Exton - Water Flushing - 27 June to 14 July 2022 

Date and timeframe of work
Thursday 27 June - Thursday 14 July 2022 - 7.30am - 4.30pm weekdays

Area affected
Oatlands, Westbury, and Exton.

 

Launceston area Water Flushing- 8 to 30 June 2022 

Date and timeframe of work
Wednesday 8 June - Thursday 30 June 2022 - 7.30am - 4.30pm weekdays

Area affected
Various Launceston streets.

 

Huon Valley area Water Flushing - 27 June to 25 July 2022 

Date and timeframe of work
Monday 27 June - Monday 25 July 2022 - 7.30am - 4.30pm weekdays

Area affected
Strathblane, Dover, Geeveston, Port Huon, Castle Forbes Bay, Huonville and Cairns Bay

 

Ulverstone area Water Flushing - 11 July to 13 August 2022 

Date and timeframe of work
Monday 11 July - Friday 13 August 2022 - 7.30am - 4.30pm weekdays

Area affected
Ulverstone and West Ulverstone

 

Information for customers

Your water service should not be interrupted during the cleaning process, but you should be aware of some potential issues.

There may be a slight drop in water pressure during the cleaning. You may also notice your water is temporarily cloudy or dirty in appearance from air and/or sediments being flushed out. If this happens, please run an outside tap for about 10 minutes until the water runs clear. If you experience ongoing water quality issues after that, please contact us on 13 6992.

On rare occasions, the cleaning process may cause an unplanned interruption to your water supply. If you are concerned, we recommend you store sufficient quantities of water for use during this period. If your water supply is interrupted, please notify us, and we will immediately work to restore your service.

If you have any special requirements please contact us. We thank you for your patience during these works.

What is pipe flushing
TasWater’s aim is to provide safe drinking water which consistently meets the requirements of the Australian Drinking Water Guidelines and the aesthetic requirements of our customers. To ensure this is possible we need to carry out a variety of maintenance on our infrastructure. This includes periodically flushing some of our water mains, especially if we believe that natural sediments may have built up inside them.

 

What is Flushing?

Flushing is when water is released from a fire hydrant or access point at a high flow rate and is used to clean our water mains. Water is released and tested until it either returns to a clear appearance or the turbidity levels are within the Australian Drinking Water Guidelines.

Why do you do it?
The water entering our main after treatment is of a very high quality but over time sediments can naturally build up in the pipe lines, particularly if the water is slow moving. If left alone this can result in our customers receiving discoloured water. Too much sediment can also affect the taste, clarity and odour of water.

When do you do it?
Flushing can occur whenever it is needed but is most common after large water outages as the change to the flow rate within the pipe can stir up sediment. It can also occur as part of a flushing program. Flushing programs are planned around customer feedback, water sampling and historical data to ensure we reach areas that need it the most.

How much water is used?
Water is a limited resource that must be carefully managed to ensure we have enough for our growing population and environmental needs. Flushing is critical to maintaining high-quality drinking water and we ensure that sediment is removed using the least amount of water as possible. On average most sediment can be removed from the main after 5-15 minutes of flushing.

How will I be impacted?
Your tap water will remain safe to drink but during flushing in your area to may notice a slight decrease in pressure. After flushing, your water may appear discoloured or cloudy due to trapped air in the pipe. If this occurs, please run an outside tap for 5-10 minutes until the water is clear. If running a tap does not resolve the issue, please contact us on 13 6992.

Sewer flushing

Richmond area Sewer Flushing - 4 to 18 July 2022

Date and timeframe of work
Monday 4 July - Monday 18 July 2022 - 7.30am - 4.30pm weekdays

Area affected
Richmond

 

Blackmans Bay area Sewer Flushing - 4 to 18 July 2022

Date and timeframe of work
Monday 4 July - Monday 18 July 2022 - 7.30am - 4.30pm weekdays
Area affected
Blackmans Bay

Information for customers

Your water service should not be interrupted during the cleaning process, but you should be aware of some potential issues.

Preparing for the inspection
• To help us minimise disruption to your service, please clear around any TasWater maintenance holes on your property to provide easy access for our personnel by relocating plants or other items that may be obstructing this equipment.
• Please keep dogs or other pets that may become agitated in a safe, confined area.
• Please keep all toilet lids closed with something heavy placed on top of lid when not in use during this period (even if you are not at home) as a precaution against spills caused by pressure variations when cleaning is in progress. In very rare cases, due to the layout of sewerage infrastructure or unknown blockages, sewer cleaning may result in a spillage.

If you have any special requirements please contact us. We thank you for your patience during these works.