Right to Information

The Right to Information Act 2009 (Tas) (RTI Act) commenced on 1 July 2010 and provides for greater access to information held by government bodies, including TasWater which is a statutory authority. The RTI Act:

  • authorises and encourages greater active disclosure of information in response to informal requests without the need for applications,
  • authorises and encourages greater routine disclosure of information held by public authorities,
  • Providing access to information held by government bodies is restricted only in limited circumstances which are defined in the RTI Act.

TasWater complies with the RTI Act and routinely makes information available via this website, social media and media releases. You can find information by:

  • Searching this website
  • Looking at our Annual Reports and publications (Publications | TasWater)
  • Submitting an enquiry

If you cannot find the information you are looking for you can make an Application for Assessed Disclosure.

Right To Information Policy

Application for Assessed Disclosure Form 


To make an application for assessed disclosure:

Step 1: Complete the Application for Assessed Disclosure

Step 2: Either pay the application fee as of 1 July 2024 ($46.75) or seek a fee waiver on the form

Step 3: Return your application form to:

Right to Information
TasWater
GPO Box 1393
HOBART TAS 7001

[email protected]


Review of our decision

If you receive the original decision on your RTI application and it has been made by a delegated officer, you can request an internal review if you are not satisfied with it. To do this, write or email us and request an internal review under section 43 of the RTI Act. The principal officer of the authority or a delegated officer other than the original decision maker, must make a fresh decision on your application. If you are still not happy you can request an external review by the Ombudsman.

Ombudsman Tasmania
Level 6, 86Collins Street
HOBART TAS 7000
1800 001 170
[email protected]
www.ombudsman.tas.gov.au

Right to Information
TasWater
GPO Box 1393
HOBART TAS 7001

[email protected]


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