Under the Right to Information Act 2009, we provide information to the public through the methods described below:
Required disclosure
Required disclosure is when TasWater is required by law to publish certain information (including under an enforceable agreement). An example is our Annual Report.
If you are thinking about making a right to information request, check our Annual Reports first to see if they contain the information, you are after.
Routine disclosure
Routine disclosure is when TasWater publishes information that may be of public interest. Examples are information about the programs and services we deliver, media releases around our activities, and information sheets.
If you are thinking about making an application for assessed disclosure under the Right to Information Act 2009, check our News first to see if we have already published the information you are after.
Active disclosure
Active disclosure is when TasWater provides information in response to a request made outside the right to information assessed disclosure process. An example is providing information to someone who has written a letter to us.
Assessed disclosure
Assessed disclosure is information provided when someone submits a right to information application to TasWater.
It is the last resort, if the information is not found through required, routine or active disclosures.