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BPAY View your TasWater account
Prefer to manage all of your statements in your internet banking? BPAY View is your answer - a simple solution to manage your account and budget together. Look for TasWater in the BPAY View pane of your internet banking to sign up or click the link above to find out more.
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TasWater introduces eBilling
eBilling is an easy way to receive your TasWater statements direct to your email, allowing a more convenient and environmentally friendly way to manage your past and present TasWater statements. It's simple to get started; have your recent statement on hand and click the link above to sign up.
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Our community
TasWater has pump stations, treatment plants and offices throughout Tasmania and many of these are located in regional areas, providing careers and employment for local people.
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Water and Sewerage Improvement Projects
Projects that TasWater is investing in to improve water and sewerage infrastructure across the state, including the Launceston Sewerage Improvement Project.
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Pricing and Services Plan
TasWater’s Draft Price and Service Plan 2015-18 Summary has been released for consultation. This is your opportunity to have your say on water and sewerage pricing and service levels for the three years from 1 July 2015.
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Your say TasWater
Your Say TasWater is our online community. This is a place for you to provide your thoughts and ideas on a range of TasWater projects and activities.
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House & Garden water use calculator
Measure your water usage in five minutes with TasWater's House & Garden water use calculator.
Customer Charter
Our Customer Charter
TasWater’s Customer Charter was approved by the Tasmanian Economic Regulator on Thursday, 26 September 2013. Our Customer Charter provides customers with a clear understanding of the services provided by TasWater and the rights and responsibilities of all customers.
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Our environment
We care about our rivers, lakes and beaches as much as you do. We don't want to harm our environment so we ensure your sewage is treated to a high standard.
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Our service
We listen and act. We will fix burst pipes and service interruptions as quickly as possible. When you call us, we will try and help you as efficiently and effectively as we can. We will keep you informed of what is happening with your water and sewerage service.