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TasWater Assist

Water bill worries? We're here when you need us. Our customer support program, TasWater Assist, is simple, personalised and it works.

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Who's Responsible?

Learn who is responsible for maintaining water and sewerage infrastructure, from TasWater’s network to private property connections, and what actions you may need to take.

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Understanding my bill

Customers will receive a quarterly statement every three months. Our guide is designed to help you understand your bill, your water usage, and the assistance we offer.

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