Outstanding debts

TasWater understands that some customers may find it difficult to pay their accounts.  That is why we encourage customers to contact us so we can talk about the various payment options we have available.  Customers, who choose not to communicate with us, need to be aware of the actions that will occur if they continue to default on paying an outstanding account without communicating with us.

Please contact TasWater on 13 6992 if you:

  • have any questions about your account
  • would like to set up a payment arrangement
  • are experiencing financial hardship

Find out about our TasWater Assist program

Outstanding debts

Concessions and Rebates

Eligible TasWater customers are entitled to receive the Tasmanian Government funded water and sewerage concession. Apply online now.

Pay my account

Easily pay your TasWater account online or explore flexible payment options to manage your water and sewerage services hassle-free.

TasWater Assist

Water bill worries? We're here when you need us. Our customer support program, TasWater Assist, is simple, personalised and it works.

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