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We use approved management plans to monitor and manage the performance of all sewage treatment plants, including regular monitoring and testing at scheduled sites.
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Find out about the fees not included in our standard customer charges, including regulated services, water connections, sewerage connections, and disconnections.
We are constantly monitoring the network, but our eyes can never be everywhere at once, so we always appreciate it when our customers take the time to report leaks to us.
Flushing is when water is released from a fire hydrant or access point at a high flow rate and is used to clean our water mains.
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