Newsletters and advertorials

Customer Newsletters
Each quarter we produce a customer newsletter, providing a snapshot of our latest activities across the state. The newsletter covers everything from our latest infrastructure projects, maintenance on key assets, to community events. Keep an eye out for the newsletter with your quarterly bill, and if you've missed an edition you can download the most recent ones below as PDFs. We love feedback, please email us at [email protected] or call on 136992 to share any feedback you might have on the newsletter.




   Customer Newsletter July - September 2022
   Customer Newsletter January - March 2022
2021  Customer Newsletter July - September 2021
Customer Newsletter April - June 2021

Customer Newsletter January - March 2021

Advertorial and newsletter pic


Saturday April 16, 2022  As part of TasWater’s mission to spread awareness of where water comes from and the treatment process, the organisation has launched a brand-new website.
The microsite, called Sharing Water, is just one part of a range of educational resources and initiatives being rolled out.
Saturday March 19, 2022 WHEN TasWater customers open their bills from next month, they might notice they look a little different. A new-look bill has been developed to help make paying and navigating billing information easier.
Saturday February 19, 2022  AT TasWater, ensuring our systems and treatment facilities across the state are operating appropriately and efficiently is vital. Throughout the year, testing and maintenance programs continue to be rolled out to help stay on top of any issues, in addition to providing information to inform any future upgrades and projects. One testing tool used at TasWater is the plume dilution studies dye testing.
Saturday December 19, 2021 AT TasWater there is a strong focus on the workforce of the future, with a number of programs held annually to ensure we provide meaningful career pathways and opportunities for young people, particularly Tasmanians, to have interesting and important work in their home state.
Saturday November 20, 2021 AS THE weather heats up and with our summer holidays around the corner – people from across the state and the country take the opportunity to visit regional areas, like the East Coast and major population centres like our capital city.
Water conservation may not be at the forefront of people’s minds while they pack a suitcase, but TasWater would like to remind Tasmanians and its visitors that it’s up to all of us to use water wisely.
 Saturday October 16, 2021  IT'S EASY to undervalue something when it's always there. But do you know how many times a day you use your taps?  The average Aussie turns on their tap nine times a day, and Tasmanians use around 200 million litres of water per day, that's about 80 Olympic sized swimming pools!
Saturday September 18, 2021  

TASWATER is playing its part to make it easier for customers to interact with us, by giving them a range of options to do so. Tasmanians, like many others across the globe, are increasingly using the internet and social media and many utilities are recognising that. Improving customer experiences. 

Saturday August 21, 2021  

Most Tasmanians are fortunate enough that by turning on a household tap they have immediate access to high quality drinking water. They may never have considered what is involved in making that happen.

Saturday July 17, 2021

SINCE its formation in 2013, TasWater has spent almost a billion dollars improving infrastructure across Tasmania. This investment has allowed TasWater to deliver projects such as the 24glasses Regional Towns Water Supply Program, which removed permanent public health alerts from 29 towns and drinking water systemsBut there is plenty more to do.

Saturday June 20, 2020 TASMANIA has done well to contain the health impacts of COVID-19. Now it’s time to set our minds on invigorating the economy to get back on a pathway to normality, and at TasWater, we are ready to respond. Working on beyond COVID-19
Saturday May 16, 2020 WHAT is essential has taken many different forms as Tasmanians respond to living with COVID-19. Fortunately, we have moved on from the initial scramble for what we thought was essential (toilet paper, flour, rice and pasta sauce), and the community has reassessed priorities and adjusted to restrictions aimed at protecting our health. Keeping things normal in a time of change.
Saturday April 25, 2020 TASWATER recognises that even when life is ticking over normally, it can be tough to keep on top of everyday bills. Now with uncertainty amplified by COVID-19, TasWater has implemented a program to increase the ways the company can help support its customers. Keeping customers connected
Saturday March 28, 2020 AS the community faces ever- changing challenges presented by the coronavirus pandemic (COVID-19), TasWater is working to ensure it provides Tasmanians with ongoing water and sewerage services. All systems go.
February 1, 2020 Throughout the state, TasWater staff are working to secure Tasmania's water supply in challenging times. All in this together.

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