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Connection, Disconnection and Relocation fees

Find out about the fees not included in our standard customer charges, including regulated services, water connections, sewerage connections, and disconnections.

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Report a fault

We are constantly monitoring the network, but our eyes can never be everywhere at once, so we always appreciate it when our customers take the time to report leaks to us.

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Equivalent Tenements Explained

Learn about Equivalent Tenements (ETs) and how they are used to calculate sewerage charges based on property size, type, and potential water usage.

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10 simple savers

Saving water doesn’t have to be complicated! With just a few simple changes to your daily habits, you can make a big difference.

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